FAQ

Shipping

Returns,  
Exchanges,
& warranty

Domestic Shipping

$4 standard shipping via USPS

Free shipping at $50!

 

International Shipping 

 

Contact IAC for international shipping rates.

 

 

How to Return  

 

At this time IAC does not accept returns or exchanges for jewelry or accessories.  Unworn, unwashed clothing items may be returned post-marked within one week.  Simply email ivyadamscollection@gmail.com for a return authorization and shipping label.  Return shipping is FREE.  Please feel free to make contact with us for any inquiries before purchase.  Please  note that handmade items have imperfections, which is what makes them special!   Jewelry is delicate and needs  to be handled with care.  Avoid contact with sweat   and water.                            

 

 

Damaged in Transit/Incorrect Items/Craftsmanship Failure  

 

Oh no!  So sorry this happened.  Contact IAC for a replacement or store credit.  Send an email with photo of piece for approval.  Thank you!